As Uniphore’s Chief Customer Officer, Vinod Muthukrishnan leads Uniphore’s team responsible for planning, designing, implementing, and optimizing customer solutions globally.
Before joining Uniphore, Vinod was the COO for Webex Customer Experience at Cisco. In 2014, Vinod co-founded CloudCherry, a Customer Journey and Experience Management platform acquired by Cisco in the fall of 2019.
Before CloudCherry, he lived the zero-to-one journey at another startup called MarketSimplified, as part of the core founding team. MarketSimplified introduced mobile stock and derivative trading to most retail brokerages like TD Ameritrade, OptionsXpress, FXCM and the National Stock Exchange of India, among others.
Vinod spent his formative years at sea. He left the Merchant Navy as First Officer with Maersk Line after 9 years aboard multiple ships on worldwide charters.
Vinod lives in Pleasanton, California with his wife, two girls and a very vocal husky. He is passionate about building and taking to market new and delightful products, geopolitics, climate change, cricket, and almost anything written by PG Wodehouse or Bill Bryson.