Fred founded Service-now.com in early 2004 and currently serves as ServiceNow’s Chief Product Officer. After having founded ServiceNow, he served as President and Chief Executive Officer from that time until May 2011. Luddy has been a director since June 2004.

Prior to Service-now.com, Fred was employed at Peregrine Systems from 1990 to 2003 where he held the position of Chief Technology Officer (note that during that time Peregrine also owned the Remedy Corporation, subsequently sold to BMC). Prior to Peregrine, Fred founded Enterprise Software Associates (ESA), and worked at Boole and Babbage, and the Amdahl Corporation. His products are used by thousands of corporations worldwide and have generated revenue well in excess of one billion dollars.

He created his first software program, an automated supply chain and maintenance utility for a business unit of American Standard, at the age of eighteen. Over his varied career, he has also written a competitive operating system to IBM’s mainframe offering, a set of performance management improvements for the IBM mainframe environment, a PC video conferencing and collaboration system, and a unix/linux based application development environment.

Fred tried to attend Indiana University and Sir George Williams University, but found part-time programming for these institutions to be far more compelling than the classroom experience.