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San Francisco, CA
Developer of a voice analytics platform designed to provide recommendations based upon customer intent. The company’s voice analytics platform is a user-friendly dashboard that synthesizes customer conversations and provides recommendations and predicts call outcomes in real-time, enabling client facing teams to understand and act on key moments with customers, including recognizing purchase intent, handling objections, responding to competitors, pricing, building rapport, closing, implementation, troubleshooting, renewal and more. SOURCE: Pitchbook