Palo Alto, CA
Live Objects is the Market’s first closed-loop self-optimizing business process transformation platform. The product actively generates and manages AI-driven business process customizations that meet changing performance, customer experience and risk needs from business operations. It infers gaps in business processes across business applications in SAP, Salesforce, Oracle etc. by mining patterns in KPIs hidden across structured sources of data like systems of record, rules, business objects & process logs, and unstructured sources like emails, contracts, chat logs and call records. The process customizations are generated by harnessing in-built domain awareness about specific process areas to continuously optimize data-driven intelligence, rules and process workflows. The product is delivered as targeted solutions for Order Management, E-commerce and Finance.